Frequently Asked Questions
How long does it take to have my vehicle cleaned?
In most cases we will need your vehicle for one day. It takes approximately 3 to 4 hours to do the cleaning of your vehicle. It then takes 2 to 3 hours to dry your vehicle. Most of our customers will drop their vehicle off between 8:00 am and 10:00 am in the morning and pick it up between 4:00 pm and 5:30 pm in the afternoon. Some of our customers prefer to drop off their vehicle early afternoon and pick it up the next morning.
Will the interior of my vehicle be wet when I pick it up?
No. Our policy is that all vehicles be thoroughly dry before they leave.
What are your payment options?
We accept payment by Visa, Master Card, Debit, Cheque or cash. We also accept the ARI Fleet card.
How will I get home or to my destination when I drop my vehicle off to be cleaned?
We provide valet service at no charge. We will drive you to your destination and pick you up when your vehicle is ready. (Some restrictions apply)
We are often asked if tipping is appropriate?
Our hardworking girls appreciate any gesture of appreciation. Many of our customers tip around 5%.
Do I need an appointment to have my vehicle cleaned?
Yes. Because of the length of time it takes to clean your vehicle, we work strictly by appointment.
My vehicle has leather seats. How do you clean them?
We shampoo them, and treat them with a leather treatment.